Date: Sat, 27 Aug 2011 21:04:28 -0700 From: Chip Camden <sterling@camdensoftware.com> To: "freebsd-questions@freebsd.org" <freebsd-questions@freebsd.org> Subject: Re: A quality operating system Message-ID: <20110828040427.GA2017@libertas.local.camdensoftware.com> In-Reply-To: <20110828032152.GA57683@guilt.hydra> References: <CAC1X_0bP8SeyqMaR68AQPMzT%2Br-isv4h0bJPdtaF3377bQ%2BajQ@mail.gmail.com> <16851_1313817220_4E4F4284_16851_6517_1_D9B37353831173459FDAA836D3B43499C521886E@WADPMBXV0.waddell.com> <CAC1X_0bs-Bg1VDiaTnXUifGfPKbtAibH%2BzfxV8=RPCMHJKNLVw@mail.gmail.com> <20110825043208.fe201707.freebsd@edvax.de> <CAC1X_0bXSXMW_AEPZMM_N5Lxi2F3J5hjR7m1gbyhBK1_W4eeWw@mail.gmail.com> <20110828050926.4e7d0389.freebsd@edvax.de> <20110828032152.GA57683@guilt.hydra>
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--vkogqOf2sHV7VnPd Content-Type: text/plain; charset=us-ascii Content-Disposition: inline Content-Transfer-Encoding: quoted-printable Quoth Chad Perrin on Saturday, 27 August 2011: > On Sun, Aug 28, 2011 at 05:09:26AM +0200, Polytropon wrote: > > On Sat, 27 Aug 2011 13:56:16 -0500, Evan Busch wrote: > > >=20 > > > I've never had this problem when the claims have been stated > > > professionally -- only here. > >=20 > > But the claims HAVEN'T been stated professionally. You didn't bring > > _one_ example, not for "unprofessional" documentation, not for > > "professional" documentation. You're missing the basic structure of a > > professional argumentation, which consists of making a statement or a > > claim, then offering arguments that backup the claim, and additionally > > bring examples for those arguments. >=20 > I've decided to provide the "professional" response "Evan" claims to > crave: >=20 > Dear Evan, >=20 > We appreciate your feedback on the quality, scope, and focus of our > software and documentation. We always strive to provide the highest > quality products and service to all of our customers, and constantly > seek new ways to improve on perfection. The input of our customers > is a key element of our strategy to consistently provide what they > need in a timely and responsible fashion. >=20 > Your ticket number is d3b07384d113edec49eaa6238ad5ff00. Your case > worker is Robert Jones. Your ticket is: >=20 > [ ] Pending Action > [ ] Open > [X] Closed: Complete >=20 > Your account has been charged $14.99 for successful completion. Note > that this special 25% reduced support pricing will only apply for > actions until September 15th. Take advantage of the discounts now! >=20 > If you have any further questions, do not hesitate to use the support > form on the Website. Thank you for your business. >=20 > --=20 > Chad Perrin [ original content licensed OWL: http://owl.apotheon.org ] Perfect, except you didn't charge enough -- and you didn't ask him to complete a survey. --=20 =2EO. | Sterling (Chip) Camden | http://camdensoftware.com =2E.O | sterling@camdensoftware.com | http://chipsquips.com OOO | 2048R/D6DBAF91 | http://chipstips.com --vkogqOf2sHV7VnPd Content-Type: application/pgp-signature Content-Disposition: inline -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.11 (FreeBSD) iQEcBAEBAgAGBQJOWb5LAAoJEIpckszW26+Rf1QH/2HtgkrQMJBE+i7nuQLOpw1m yNKeIsj5Ym0y3UZ53srRKcf661jutRK/N5CsWL8Hg7hYO1NrCzUDRSaEun5n09V1 wWbQHuTBY5AvIGM8g5pNVohNBpWNSYJxPCTm8K1UOCCJVVdC7iXQUt+pevdDv+yY TFw6fKPwgZRmNglsao6CJF/ug8rhGxLrCeXmfE7wqZvgCEvSJARMgEczpeasbkZl 7rHhRQS+6MetG494WNZjAGU9qFHGtJrMtCak+S8G7N4lV4O3BuaIaWcKJGIBOD+u eZEF/fnkyjpncLgu1In1cdrA3zeSWSv/cH5uskhgQBC71nUsrsouNXFeX8RIuDE= =i/KH -----END PGP SIGNATURE----- --vkogqOf2sHV7VnPd--
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