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Date:      Tue, 10 Jun 1997 16:45:45 -0400 (EDT)
From:      "Stephen A. Derdau" <sderdau@xtdl.com>
To:        "Victor A. Sudakov" <vas@vas.tomsk.su>
Cc:        isp@FreeBSD.ORG
Subject:   Re: Internet providers discouraging customers from unix
Message-ID:  <Pine.BSF.3.91.970610164455.8468A-100000@user.xtdl.com>
In-Reply-To: <199706100853.QAA00288@vas.tomsk.su>

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We a provider here in NH.....Doesn't matter to us what you want to run.
Unix, Win95, NT....whatever it is were happy to help out.  O yes
Even MACs are fine with us......

Stephen A. Derdau
XTDL inc
603 4714700		"It's just a matter of perspective"
	

On Tue, 10 Jun 1997, Victor A. Sudakov wrote:

> Adrian Chadd wrote:
> > > 
> > > > They all seem to end up saying "talk to your ISP" but my ISP will not
> > > > deal with anyone running any sort of U*ix system. Anyone got any ideas?
> > > 
> > > I have seen many messages of this kind recently. Is it a new fashion in
> > > internet service providing or do those providers receive money from Bill
> > > Gates?
> > 
> > I certainly don't receive money from Bill :-)
> 
> Are you a provider? What is your company's attitude to clients running unix?
> 
> > 
> > Thing is, with larger ISPs, the clueful unix people are usually the
> > administrators, and are generally kept *AWAY* from user support. 
> > The droids DOING user support dont know anything about unix, and so .. :)
> 
> A regular customer only speaks to the support personnel. And suffers from
> their ignorance. Even if there is a clueful unix person in the company, the
> general customer is discouraged from using unix by the user support. I think
> this should be changed, and as soon as possible, too. Admins should say
> their word.
> 
> I myself am lucky to have such an ISP who not only discourages me from using
> unix, but is very helpful and many times has given me a hand and helped me
> out of difficult situations. Of course, I am trying not to abuse this
> generosity and prefer to study a lot of things myself because I understand
> that if I had Win95 I would not ask so many questions (perhaps ;-))
> 
> May be I am somehow a special case but I have setup client internet software
> on five platforms (MS-DOS, OS/2, Windows 3.1, Windows 95, FreeBSD) and
> FreeBSD turned out to be the easiest. OS/2 was a nighmare.
> 
> -- 
> Victor Sudakov
> http://www.tomsk.su/r/persons/vas.htm
> 
> 



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